Utac case study
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Introduction to Utac
Utac are a multinational company with business units spread across Asia and Europe. They are a global leading provider of outsourced semiconductor assembly and testing (OSAT) with around 10,000 employees globally.
They have experienced organic growth over the course of 2020 and 2021, and they were in the process of expanding and of hiring new team members, some of whom would be based at new company premises in Munich.
Why did they
need Delve?
Utac were seeking to appoint a new Sales Director but were struggling to find suitable candidates through their usual methods. They were looking for a Sales Director who was ambitious, hardworking, who would lead from the front and who was happy to do customer facing work.
They had previously used local recruiters for their hiring needs, but Utac weren’t satisfied with their ability to fill more senior roles.
It would prove difficult to find suitable candidates at director level because this role didn’t involve leading a large team and as a result, prospective candidates would indicate that the job description didn’t look like a director level role.
As Utac doesn’t have many competitors based in Europe, it was also difficult to find candidates amongst employees of competitors who perform similar roles. This difficulty was compounded by the relatively high cost of living in Lausanne, where the role could be based, and by the unfavourable comparison of Swiss employment contracts with, for example, French and Dutch employment contracts.
Before beginning any recruitment project, Delve will always arrange a kick-off meeting with the hiring manager and all decision makers involved in the process. We scheduled in time with the Utac hiring managers in the first instance in order to understand the brief and exactly what they were looking for.
Regular contact was maintained throughout the recruitment process and this helped to promote good relationships and clear communication throughout.
Knowing our clients
Utac had worked with Delve on a previous role in Munich as we had a good base of suitable candidates there. Delve were engaged on a exclusive basis on this project, being given two months to find a new Sales Director.
Utac were not a publicly listed company at the time of hiring and because of this they became the subject of rumours about their financial solvency. Prospective candidates were disinclined to consider working for the company so we worked with Utac to review the situation and arranged to share confidential internal figures with prospective candidates once they had reached a certain stage in the application process to overcome the issues.
Identifying the candidate
Once we had identified potential candidates we proactively approached them in order to determine who had the necessary skillset and experience for the role. We then interviewed and shortlisted those that met the desired criteria and presented the candidates who demonstrated the best fit to Utac.
We provided detailed information outlining our interview findings including why they fit, potential concerns and salary requirements.
We discussed each candidate with regards to their motivations and aspirations to ensure the fit was right and that they were considering the position for the right reasons.
We worked closely with Utac to review the profiles and generate a shortlist. From here we consulted on interview strategy, feedback, offer process and salary negotiations in order to manage expectations from both sides.
Unfortunately, the selected candidate had a second offer from another company, which they decided to take, and as a result we had to return to the search process.
In order to refine our search asked Utac which clients in particular they were hoping to target to build revenue. We kept in contact with employees of Utac’s competitors and found a candidate who was an exact counterpart of their ideal employee and who was already working with the clients they were hoping to target. This candidate was subsequently offered and accepted the position.
Simply bringing the right people together
Results and ongoing success
Customer feedback is important to us, we measure our success by:
• Completion rate
• Client feedback
• Repeat business
Who are we?
Delve are a search-led international recruitment consultancy focused on supporting lifescience, semiconductor and engineering companies in finding niche technical, commercial and senior management talent. We are passionate about the detail, making every effort to understand the people behind the CVs and the companies behind the job profiles – this is our “Beyond the Paper” approach.
We combine traditional recruitment experience with modern headhunting techniques and technology. This approach allows us to work in partnership with our clients to provide a genuine consultancy service. Delve’s bespoke approach to understanding your business allows us to provide realistic and achievable solutions. Our experienced team have a long track record of completing niche talent searches for life science, semiconductor and engineering companies globally. Our solutions are bespoke – we offer the solution that we feel will give you the most value based on your requirements
What does this case study show?
This case study shows how Delve successfully completed on a search assignment with Utac, a leading provider of outsourced semiconductor assembly and testing. This involved undertaking a mapping of the market and working to an agreed-upon timescale to meet milestones in the recruitment process.
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